Why Quality Matters: Lessons from Lean Six Sigma for Small Businesses
For small businesses like restaurants, getting serious about quality is key for lasting success. When you put quality principles like Lean Six Sigma into practice, staff communicate and collaborate efficiently, workplaces are organized, customers are happy, processes run like clockwork and business owners save money and increase repeat customers. Things run like clockwork. Quality isn't just for the big guys. Small businesses can achieve amazing things with the right mindset and tools.
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