Powered by Baldrige, ASQ & Security Frameworks
Organizational Assessment
A holistic and quality-driven wellness check for your organization. We identify your greatest improvement opportunities so you can focus resources where they'll have the biggest impact.
What We Assess
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Customer Focus
Assess how well you understand and meet customer requirements, document the customer journey and develop Customer Relationship Management Plans.
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Leadership & Strategy
Evaluate vision, mission alignment, and strategic planning effectiveness. Interactive workshops, training and coaching to grow leaders at every level.
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Operations, Processes & Performance
Analyze workflow efficiency, quality controls, data-driven decisions, and continuous improvement metrics.
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Security Assessments
Evaluate facility security protocols, risk management, and protective measures.
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Workforce Engagement
Measure employee alignment, capabilities and engagement of with organizational goals.
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Results & Outcomes
Evaluate actual performance against goals and industry benchmarks.
01
Discovery Call
02
Data Collection
Surveys, interviews, and document review to understand your current state.
We discuss your challenges, goals, and what success looks like for your organization.
How It Works
A structured approach that respects your time while delivering actionable insights.
03
Analysis
Using Design for Six Sigma, Baldrige and ASQ frameworks to identify gaps and opportunities.
04
Recommendations
Prioritized action plan focused on your greatest improvement opportunities.
What You’ll Get
Prioritized Opportunities
Clear ranking of where to focus for maximum impact.
Baseline Metrics
Measurable starting points to track your improvement journey.
Security Insights
Facility security evaluation and risk mitigation recommendations.
Action Plan
Practical recommendations you can implement immediately.
Who It’s For
Organizations feeling stuck or unsure where to improve
Leaders preparing for strategic planning
Teams launching continuous improvement programs
Agencies seeking Baldrige-aligned evaluation
Small businesses wanting a professional health check
Ready for a Wellness Check
Book a Quality Hour or schedule a Quality Chat to discuss your organization’s needs and learn how an assessment can help.
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Lean Six Sigma
Baldrige Performance Excellence
Information Technology Infrastructure Library
Project Management
Interagency Security Committee standards
American Society for Industrial Security standards
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American Society for Quality, Certified Manager of Quality / Organizational Excellence
Lean Six Sigma Master Black Belt
Project Management Professional
Authorized Training Partner, Project Management Institute; 2023-2024
Certified Trainer, Crucial Conversations for Mastering Dialogue; 2021-2024
ELI Certified Civil Treatment Workplace Facilitator, Level 1; 2021-2023
iLoveFeedback Certified Course Trainer; 2021-2023
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Every program—including security assessments—is customized to your culture, needs, and goals.
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We support you from assessment through implementation and beyond.

