Government-only: Lean Six Sigma Yellow Belt, January 2026

$1,500.00

The Lean Six Sigma Yellow Belt course focuses on equipping small business owners and employees at all levels with the skills to apply lean and quality principles to projects and work processes. Participants will learn the DMAIC (Define, Measure, Analyze, Improve, Control) methodology, enabling them to standardize processes, make data-based decisions, and actively contribute to continuous improvement initiatives. The course aims to empower learners to reduce waste and enhance quality by applying these methodologies.

The Lean Six Sigma Yellow Belt course focuses on equipping small business owners and employees at all levels with the skills to apply lean and quality principles to projects and work processes. Participants will learn the DMAIC (Define, Measure, Analyze, Improve, Control) methodology, enabling them to standardize processes, make data-based decisions, and actively contribute to continuous improvement initiatives. The course aims to empower learners to reduce waste and enhance quality by applying these methodologies.

For businesses, customer complaints are typically directed to the cashier or the first employee encountered. This feedback, though potentially frustrating, is highly valuable. In contrast, government customers often voice their concerns about products or services to the local news or politicians. This course is exclusively for employees of federal, state, county, and local governments. Beyond networking opportunities, it will address the unique challenges of delivering "invisible" services to customers who may never be met in person.